Privacy Policy
Last updated November 07, 2024
This Privacy Notice for NEOwell, LLC (“we”, “us”, or “our”), describes how we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you visit our website at http://www.neowellpartners.com, or any website of ours that links to this Privacy Notice and engage with us in related ways, including sales, marketing, or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you disagree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at hello@neowellpartners.com.
What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services when you participate in activities on the Services or otherwise when you contact us.
The personal information we collect depends on the context of your interactions with us and the Services, the choices we make, and the products and features you use. It may include the following: names, phone numbers, email addresses, mailing addresses, contact preferences, billing addresses, contact or authentication data, and debit/credit card numbers.
When necessary, we process sensitive information, such as health data, with your consent or as otherwise permitted by applicable law.
How Do We Process Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our services, changes to our terms and conditions, and other similar information.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance to your marketing preferences. You can opt out of our marketing emails at any time.
To post testimonials. We post testimonials on our webpage that may contain personal information.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
We may conduct cold personalized outreach as part of our efforts to form meaningful partnerships. This outreach is carefully tailored to align with the interests and goals of the individuals or organizations we contact. Any information used for this purpose is sourced from publicly available or business-related platforms and is processed solely to establish potential collaborations. We are committed to respecting privacy and ensuring all outreach activities comply with applicable data protection laws. Recipients can request to opt out of future communications at any time.
We process your information to manage and enhance our business activities, including marketing and public relations. As part of this process, we collaborate with a virtual assistant team based in the United Kingdom. This team is engaged solely for PR and marketing purposes and operates under strict confidentiality and encryption agreements. Any shared information is limited to what is necessary for these activities and is handled in compliance with applicable data protection laws.
Do We Use Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with essential site functions. We also permit third parties and service providers to use online tracking technologies in our services for analytics and advertising.
How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure, so we cannot promise or guarantee unauthorized individuals will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Do We Use or Disclose Your Protected Health Information?
We may use and disclose your protected health information to carry out our Services or healthcare operations and for other purposes that are permitted or required by law. “Protected health information” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.Your protected health information may be used and disclosed by NEOwell and others who are involved in your care and treatment for the purpose of providing health care services to you.
We may use or disclose your protected health information in the following situations without your authorization: Required by law, Public Health, Communicable Diseases, Health Oversight, Abuse or Neglect, Legal Proceedings, Law Enforcement, or Criminal Activity. You have the right to inspect and copy your protected health information. You have the right to request a restriction of your protected health information.
What Are Your Privacy Rights?
If we rely on your consent to process your personal information, which may be express and/or implied consent, depending on the applicable law, you can withdraw your consent at any time by contacting us at hello@neowellpartners.com. You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us directly. You will then be removed from the marketing lists. However, we may still communicate with you to send service-related messages necessary for non-marketing purposes.
We have not disclosed, sold or shared any personal information to third parties for business or commercial purposes. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Do We Make Updates To This Notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice.
If you have questions or comments about this notice, you may email us at hello@neowellpartners.com.